Refund policy

Shipping Policy

Effective Date: August 29, 2026

Welcome to Emirza Cart. We are committed to delivering your orders safely and on time across the United Arab Emirates.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and a shipping confirmation once your order has been dispatched.

Delivery Time

Estimated delivery times are:

  • Dubai: 1–2 business days

  • Other Emirates (Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, Al Ain): 2–4 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) via email or WhatsApp.

Delivery Attempts

Please ensure that the shipping address and contact details provided are accurate. If delivery cannot be completed because of incorrect information or the customer is unavailable, additional delivery charges may apply.

Delayed or Lost Shipments

While we work with reliable courier partners, unexpected delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact us and we will assist you in tracking your shipment.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the package and the product so we can investigate and resolve the issue promptly.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Emirza Cart
Email: emirzaq815@gmail.com
Phone/WhatsApp: +92 329 7721472